Get started with Taitori PROVIDER – Taitori

Welcome to Taitori Provider! This guide will help you and your team get started with the new service and provides instructions for managing your sales point, products, and orders in the future. You can also use the site's search function to find specific content. Taitori's team will set up the sales environment and create the admin user accounts based on the preliminary information form. After that, you will be able to finalize the settings for your sales point and make it ready for publication using this guide and, if included in the agreement, the provided training.

To get started, log in to the support site to access this guide. Please note that the username used on the Taitori support site is separate from your Taitori account. Therefore, you can explore the guide even if you don't yet have the necessary credentials for Taitori PROVIDER. Follow the instructions below.

How to log in to the support site

Click "Sign in" from the top right corner of the page.
If you have previously used Taitori's support site, log in with your email and password. If you are unsure whether you have an account or haven't used Taitori's support site before, click "New to Taitori? Sign up."
Enter your full name and email address, then click "Sign up."
You will receive an email from "TAITORI Support." Follow the instructions in the email to create a password for the site. The email will also guide you if you already have an account. Log in or create a new password if necessary.
Once you have logged in to the support site, you can explore the content of this guide.

Taitori PROVIDER Guide

1. Basics of the service

What is Taitori Provider? What user roles and interfaces are associated with the service? Start by familiarizing yourself with the basics of Taitori Provider.

Read the article

2. Log in

Learn how to log in to Taitori's service. Product management is accessed at https://portal.taitori.fi, and Taitori's application for order management is accessed at https://app.taitori.fi.

How to log in

3. Define shop settings

First, let's get the sales point details and settings in order. Define the contact details, description, photos, opening hours, and information related to orders and deliveries for your sales point.

Set up the sales point settings

4. Create product categories (before adding products)

Products are grouped into different categories, such as breakfast packages, hot beverages, fruits, or sweet pastries. Depending on the product type, the category could also be season tickets or day passes.

How to create and edit product categories

5. Add and edit products

Once the product categories are set up, you can add individual products to them.

How to add new products

6. Create a product catalog and publish your product for sale

Define a product catalog (sales catalog) to which you will add products for sale. You can create different sales catalogs for various customer groups with different products and delivery options.

Define a product catalog and its contents

7. Order management

After publishing the products in the sales catalog, it's time to familiarize yourself with order management. Real-time order tracking is done in Taitori's application at https://app.taitori.fi. Additionally, restaurants often order an automated worklist as a report for delivering the day's orders. This article introduces the different views and functions for order management.

Instructions for order management

8. Product and sales reports

Finally, we'll go through the different product and sales reports that can be downloaded from Taitori.

Explore the reports

Do you need assistance from Taitori's support?
You can find Taitori's support contact information here.