1. First, find a suitable space and fill in any additional information related to the space reservation, as well as any payment details
Begin by reserving a space on the Browse page. If you need guidance on reserving a space, you can find assistance here.
Once you have selected a space for your desired time slot, you will be directed to the booking confirmation page. Fill in any additional information related to the space reservation, as well as any payment and billing details, and proceed to the bottom of the page.
>> Click on "Order Products" at the bottom of the page (see image 1).
Image 1. The bottom of the Booking confirmation page.
2. Add products to your cart
Browse products by opening different product categories or use the search function. Set products as favorites using the heart icon so you can find your favorite items more quickly next time.
You can add products to your cart in two ways:
- The quick way is to click the + button next to the product until you have the desired quantity.
- You can also click on the product card to see more information about the product. Once the product card is open, you can choose the delivery time for each product and provide additional details if needed. Specify the quantity of the products and finally add the product to your cart.
Tip! Product-specific delivery times allow you to plan catering for events lasting the whole day. For example, you can order coffee at the beginning, lunch at noon, and afternoon coffee for the afternoon. You can also add product-specific delivery times later when reviewing your cart. If you don't select later delivery times for the products, the delivery time for the products will automatically be the same as the start time of the space reservation.
Image 2. Products in the sales catalog.
3. Check the contents of your cart under "Order items"
After you have added products to your cart, scroll down and review the contents of your cart. At this stage, you can still edit quantities, remove items, choose later delivery times, or add additional notes for the products.
Image 3. Products in the shopping cart. In the example image, the user has ordered 4 breakfasts. In addition, the user has ordered 4 lunches. A later delivery time has been provided for the lunches along with additional notes.
4. Complete the order summary
Provide the number of attendees for the event and optionally write any additional information related to the entire order (e.g., food allergies). You can also provide alternative contact information (e.g., phone number).
5. Complete payment and billing information
Select a payment method and fill in the billing details. If you already provided payment and billing information during the space reservation, you can use the same details.
Tip! If you frequently use the same billing information, you can expedite the ordering process by saving default billing details in your settings under My Information -> Community. You can access settings through the profile icon.
6. Confirm the reservation
Confirm the booking and the catering order by clicking Confirm reservation.
Now both the space reservation and the order have been confirmed, and you will receive a confirmation email. Since the product order is linked to the space reservation, the management of the order occurs through the reservation. If you cancel the space reservation, the product order will be automatically canceled. See instructions for managing orders on the Manage orders.
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