Get started on Taitori

Table of Contents

1. What is Taitori?

2. Get started

3. Log in

4. Tips for your first login

5. Explore popular features

6. Instructions and Customer Service

1. What is Taitori?

Furthermore, Taitori's service offering includes devices such as meeting room door displays, visitor management, workspace sensors, reserved lights, and much more!

Taitori provides a platform for reserving conference rooms, workspaces, meeting catering, and even parking spots through its various user interfaces.

In addition, Taitori offers a range of services including features like meeting room door displays, visitor management, workspace sensors, and much more!

The available functionalities and service scope may differ based on the specific organization.

Image 1. Browser and mobile application, door display, and presence sensor.

2. Get started

Begin using Taitori on your computer's or mobile's browser at https://app.taitori.fi or download the free Taitori app from Google Play or the App Store.

In addition to the browser-based Taitori application and the mobile app, your organization may also use Taitori Smart Office Outlook add-in. This allows you to make a space reservation while sending a calendar invitation to your colleague or guest with Outlook.

Image 2. You can access Taitori Smart Office add-in from the ribbon when creating a calendar invitation.

3. Log in

There are two different login methods for Taitori: A. logging in with your organization's own Microsoft credentials or B. using a Taitori account. Choose the right instruction based on the login method provided by your organisation or service provider.

A. Sign in with organization credentials

If you have the option to use your organization's Microsoft credentials for login (Single Sign-On method), follow these instructions. On the login page, enter your email address in the "E-mail address" field. After that, you will be automatically redirected to your organization's login page.

B. Create a password

If your organization does not have the Single Sign-On option, and you need to create a password for your account, follow these steps:

1. Click on this link to start the password creation process.

2. Enter your email address and the verification code shown in the image.

3. Open the email you receive from Taitori and click on the "CHANGE PASSWORD" link.

4. Create a new password.

Now you can log in to Taitori Application using your email address and the newly created password.

4. Tips for your first login

When logging in for the first time, the following instructions will help you navigate and get started in the application.

1. Finding What You Need

Below is an image of the Taitori user interface. In the upper right corner, you'll find a quick menu where you can access popular functions. On the left, there's a navigation bar that allows you to, for example, view your reservations and make changes to them. Both the quick menu and the navigation bar's functions may vary based on your organization and user access level. You can access your profile settings in the lower left corner. On smaller screens, like mobile devices, the navigation bar can be found behind the hamburger menu in the upper left corner, and profile settings are in the upper right corner.

Image 3. Introduction to the user interface.

2. Completing Profile Settings

After your first login, it's advisable to update your profile settings to make the most of Taitori. Here are some tips to enhance your experience:

1. Complete your information on the Basic tab.

   • Add your phone number for easy authentication, such as with door displays, and to receive guest arrival notifications via both email and text message.
   • Choose default language for Taitori application and email/SMS notifications.

   • Add a profile picture. It may be displayed to others, for example, in visitor management.

   • You can choose the interface color scheme yourself if your organization hasn't predefined it.
     
     

2. Define general settings on the Options tab.

   • If your organization uses visitor management, by activating the Visibility feature, your guests can check in at reception using your name, and you'll receive notifications of their arrival.

   • Choose whether you want to see additional instructions or tips in the Taitori interface.
     
     

3. Add default billing information on the Communities tab.

   • If you book paid spaces or catering services, you need to provide billing details for each reservation. You can streamline the booking process by saving default values and the correct organization.
     
     

4. Manage booking-related settings on the Booking tab.

   • By adjusting these settings, you can significantly streamline the booking process and reduce unnecessary button clicks.
   • If your email inbox is already filling up quickly, you can choose whether to receive email confirmations for your reservations.
   • You can speed up space booking with Smart Office Outlook Add-in by selecting your preferred configurations.

5. Explore popular features

In addition to booking spaces and workstations, you might also have access to Taitori's store, where you can order services such as catering for important meetings. Please note that the available functions and the scope of the service may vary depending on your organization.

How to book a space or workstation

Taitori Smart Office Add-in (Outlook)

Ordering products from the shop

Ordering products in connection with a venue reservation

Make changes or cancel a product order

6. Instructions and Customer Service

If you need guidance on using Taitori, simply click the "Guide" button within the application, and it will provide you with step-by-step assistance. You can also find user guides on our support website at https://support.taitori.fi/.

Additionally, our customer service is available on weekdays from 8 AM to 4 PM. You can reach us through:

• The Chat feature accessible from the "Guide" button (weekdays from 8:30 AM to 3:30 PM)
• Email at support@taitori.fi
• Phone at +358 20 718 9749